Accenture found that just 17% of customers feel that modern businesses care about the post-purchase experience (e.g., everything after checkout).  That means most consumers feel abandoned when it matters most—the delivery experience. Whether it’s a lost package, a delivery delay, or an order that gets returned as undeliverable, an incorrect…

When a merchant ships a package to the wrong address, they don’t only risk angering a customer. Shipping partners UPS and FedEx both charge fees of $17 - $18 per package for attempting to fix wrong addresses. These fees can add up fast — and hit your bottom line.  This…

As your monthly number of orders and customers increases, your attempts to prevent undeliverable shipments might get increasingly challenging unless you start automating the address validation process. Why? Tiny human errors like invalid addresses can rapidly become a delivery nightmare for your store, customers, and shipping partners. You have serious…

This guide will help you set up and optimize Shopify Shipping so you can ship on Shopify in the most customer-centric and cost-effective manner possible. We know your entrepreneurial heart beats faster when you see your online business grow and your brand becomes more popular.  But keeping up with the…